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Moving personal blog from DJDurant.com to LPControl.com by djdurant on Fri Feb 05, 2010 6:11 pm
I've decided to consolidate my web presence to LPControl.com, and to focus all future updates here. This will result in more updates with frequent additions to the content on this site.

I'll continue to operate DJDurant.com as a placeholder, and continue to receive email through my addresses associated with DJDurant.com.

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High refunds as a % of sales. by djdurant on Fri Mar 12, 2010 5:18 am
On LinkedIn the following question was asked in the Loss Prevention Professionals group:
I am looking for advice or suggestions...


[ Continued ]

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Four steps to having a great operating store by djdurant on Sun Feb 21, 2010 5:11 am
1. Hire the right people.
2. Train them to do their jobs.
3. Hold them accountable.
4. Treat them with respect.

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Clear plastic bags or purses to deter employee theft? by djdurant on Sun Feb 21, 2010 4:26 am
I've been following a discussion on linkedin.com about instituting a clear plastic bag/purse policy to deter employee theft. I'm using this topic as a collection point for the information I'm finding regarding...

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What happens when you lack internal controls... by djdurant on Tue Feb 09, 2010 6:32 am
Here are four stories of employee theft, fraud, and embezzlement that illustrate how a lack of internal controls results in loss.

A former investment banker has admitted stealing almost...


[ Continued ]

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Communication, Commitments, and Reference by djdurant on Sat Feb 06, 2010 4:34 am
I'm always looking to improve the organization system I use (a hybrid GTD) to manage my business and personal life. I've recently realized the massive amounts of information that I have to digest, store,...

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Re: Refund Fraud Indicators by djdurant on Sat Feb 27, 2010 7:37 pm
I'd also add:
-Refunds that occur before or after store hours.

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